Privacy


Welcome to Dohnate.com. We appreciate that you're reading our Privacy Statement. This Privacy Statement describes how the Website handles privacy sensitive data of the Visitor. This Privacy Statement is part of the Terms of Service. For questions or other matters you can contact us at the following email address: support@dohnate.com

1 – Definitions

Account: A registration of the Visitor with an email address on the Website that offers the possibility to log in to the Website.
Payment Processor:  financial institution regulated by De Nederlandsche Bank (DNB / Central Bank of The Netherlands) that processes payments for the Website, Donors and the Donation Page Creator
Visitor: Anyone who in any way whatsoever, directly or indirectly, uses the Website and/or one of the services offered on and/or by means of the Website.
Donor: Anyone who makes a donation in any way initiated from the Website and by means of the Payment Processor used by the Website.
Donation Page: An online donation page for a specific cause created by the Donation Page Creator on the Website.
Dohnate.com: A trade name of LLEMG, registered at the Chamber of Commerce of The Netherlands under number 52604926.
Donation Page Creator: Anyone who creates a Donation Page on the Website.
Terms: The Terms of Service
Website: The online platform accessible under the domain name Dohnate.com.
Dohnate page: A Donation Page.

2 – Privacy sensitive data

Privacy sensitive data is data with which the Website can identify you. This includes your personal information (name, house address), but also the IP address of your computer or your email address. 

The Website treats the Visitor's privacy sensitive data with the utmost care. The only privacy sensitive data that the Website may store is the name, email address, country of residence, phone number and IP address of the Visitor. The Website does not store other privacy sensitive data such as your identity card information, house address and bank account number.

Name, email address, country of residence and phone number are only stored if a Visitor creates an Account on the Website.

The IP address is only stored for security purposes, analytical purposes and/or for the proper functioning of the Website.

3 – Financial Transactions

To enable financial transactions, the Website uses a Payment Processor, a financial institution that is regulated by De Nederlandsche Bank (DNB / Central Bank of The netherlands).

In order to process payments, the Payment Processor must, by law, know who the Donation Page Creator is. To comply with Dutch regulation, the Payment Processor will ask the Donation Page Creator to provide their identity card information, house address and bank account number.

This data is only visible to the Payment Processor, the Website has no insight into this data.

4 – Cookies

The Website uses cookies for statistical, analytical and functional purposes. You have the option to block these cookies via your web browser, but this may prevent the Website from functioning correctly.

The Website also uses plugins/elements from third parties. Cookies from the relevant parties may be used for the correct functioning of these plugins/elements. These cookies are covered by the privacy statement of the parties providing them, the Website has no influence on this. These cookies can also be blocked via the web browser, but the Website may no longer function correctly as a result.

Current third-party cookies:
-Google Tag Manager (analytics)
-Google ReCaptcha (security)
-HotJar (analytics)
-Stripe (payment processing)

5 – Terminate Account 

The Visitor can terminate an Account by sending a message to the Website at the above-mentioned email address. When an Account is terminated, practically all data related to the Account will be permanently deleted unless there is a legal retention obligation and/or retention period and/or this period has not yet expired. Certain interactive elements, such as public comments or discussions, may remain visible on the Website after the Account has been terminated. Publications by third parties that are visible on the Website, such as comments via Facebook, will have to be removed via the relevant parties.